Home > CRM, CRM Discussions > Is customer relationship management enough?

Is customer relationship management enough?

Often we need to contact customers, vendors, ex-employees, employees and other related set of people to keep a business running. Often the point of contact available for all of them is the contact number available with the CRM team and this creates situations those and uneasy to handle at times. The lack of co-ordination between different departments can often lead to unexpected situations.

Categories: CRM, CRM Discussions

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